The total number of grievances reported by employees over a specified period.
The duration over which the grievances were reported in months
The total number of employees in the organization or department
The number of grievances that were addressed and resolved within the specified time period
The average number of grievances reported by employees per specified time period
The average number of grievances reported per employee, offering a normalized view regardless of company size
The percentage of grievances that were resolved within the specified time period, indicating the effectiveness of grievance handling